Having trouble with the game? No worries, we will solve this!

Email

Please attach the save file and/or log with your issue. A screenshots is also great when there's a visual problem.

support@elseheartbreak.com

FAQ

Where can I find my save files? (when using Steam)

Mac
Press Command + Shift + G in the Finder to bring up the "Go to folder..." box, then enter this:
~/Library/Application Support/Steam/SteamApps/common/ElseHeartbreak/ElseHeartbreak.app/Contents/Saves/

For people who bought the game on GOG or Humble, look here instead:
/Applications/else Heart.Break().app/Contents/Resources/game/ElseHeartbreak.app/Contents/Saves

Windows
Go to the following folder:
C:\Program Files\Steam\SteamApps\ElseHeartbreak\ElseHeartbreak_data\Saves\

For people who bought the game on GOG or Humble, look here instead:
[PATH TO INSTALL DIR]\ElseheartBreak_Data\Saves

Linux
~/.local/share/Steam/

Where can I find the log file?

Please note that the log file is cleared each time the game is started.

Mac
Open the 'Console' app and select Unity -> Player.log in the side bar.

Windows
Go to the game folder and open the 'ElseHeartbreak_data' folder. The log file is called 'output_log.txt'.

Linux
~/.config/unity3d/Miman/ElseHeartbreak